Privacy Policy
Last Updated: August 2026
At Gurvesh Masale, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, place an order, contact us or otherwise use our services.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you interact with Gurvesh Masale, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Account information, where applicable
- Products viewed, added to cart or purchased
- Customer service communications
- Device, browser and website usage information
- IP address and similar technical information
- Marketing preferences
Payment information may be collected and processed securely by our authorized payment service providers.
2. How We Collect Information
We may receive information:
Directly from you when you create an account, place an order, subscribe to our communications, contact customer support or submit information through our website.
Automatically through cookies, pixels and similar technologies when you browse or interact with our website.
From third-party service providers that help us operate our online store, process payments, fulfil orders, provide shipping, perform analytics or support advertising and marketing activities.
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Confirm payments and transactions
- Arrange shipping and delivery
- Provide order and delivery updates
- Process returns, refunds or exchanges
- Respond to questions and customer support requests
- Maintain and improve our website
- Personalize your shopping experience
- Prevent fraudulent or unauthorized transactions
- Send promotional communications where permitted
- Measure website and marketing performance
- Comply with applicable legal and regulatory requirements
4. Shopify & Service Providers
Our online store may be hosted and operated using Shopify.
We may also work with payment gateways, logistics companies, analytics providers, marketing platforms and other service providers required to operate our business.
These third parties may process certain information only as necessary to provide their respective services and are subject to their own privacy practices. The reference policy similarly identifies Shopify, payment processors and other service providers as sources or recipients of customer information.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep essential website functions working
- Remember your preferences
- Maintain your shopping cart
- Understand how visitors use our website
- Improve performance and functionality
- Measure marketing campaigns
- Provide more relevant advertising
You may adjust cookie permissions through your browser or available cookie preference controls. Restricting certain cookies may affect some website functionality.
6. Marketing Communications
If you subscribe to our marketing communications, we may send you information regarding:
- New launches
- Offers and promotions
- Product recommendations
- Special collections
- Seasonal campaigns
- Brand updates
You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication.
Transactional communications relating to your orders, payments, shipping or account may still be sent when necessary.
7. Sharing of Personal Information
We may share information with trusted service providers including:
- Shopify and ecommerce technology providers
- Payment processors
- Shipping and courier partners
- Warehousing or fulfilment partners
- Customer support providers
- Website hosting and technology providers
- Analytics providers
- Advertising and marketing platforms
- Professional advisers or authorities where legally required
We do not disclose personal information unnecessarily.
8. Payment Security
Payments made through our website may be processed through secure third-party payment gateways.
Gurvesh Masale does not necessarily directly store complete credit card, debit card or banking credentials when such information is processed by an authorized payment provider.
Please review the privacy and security policies of the applicable payment provider for additional details.
9. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure, so absolute security cannot be guaranteed.
10. Data Retention
We may retain your personal information for as long as reasonably necessary to:
- Provide our services
- Complete transactions
- Maintain business and tax records
- Handle customer service matters
- Resolve disputes
- Prevent fraud
- Meet applicable legal requirements
When information is no longer reasonably required, it may be deleted or anonymized where appropriate.
11. Your Rights & Choices
Depending on applicable law, you may be entitled to request:
- Access to personal information we hold about you
- Correction of inaccurate information
- Deletion of certain personal information
- Withdrawal of consent where processing relies on consent
- Opt-out from certain promotional communications
- Information regarding how your data is being used
Requests may be subject to verification and applicable legal requirements.
12. Children's Privacy
Our website and services are not specifically intended for children.
We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so we can review the request.
13. Third-Party Links
Our website may contain links to websites or platforms operated by third parties.
Once you leave our website, their privacy practices and terms will apply. Gurvesh Masale is not responsible for the privacy, security or content practices of independent third-party websites.
14. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes to our services, business practices, technology or applicable requirements.
Any revised policy will be published on this page with an updated “Last Updated” date.
